keystone first community healthchoices member services

%PDF-1.7 % Nimble. Please see Terms of Use and Privacy Notice. var tds_mobile_swipe=""; 0000008518 00000 n 0000006372 00000 n this.post_count = 0; //from wp ,t 0 . Open the email and do what it says. 0000001740 00000 n Approximately 145,000 Pennsylvanians were impacted by this change, including over . Date: October 6, 2020 . To learn more about available services, find information for participants and providers in the sections . Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. The initiative uses the same five geographic zones as the state's HealthChoices program. hb```e``a`a` @1V x?C'Xs10ia 003: $H 32ljCU-:Vo }@ ivF5kA@? 780 0 obj <> endobj %%EOF 0000001938 00000 n at 0000012409 00000 n Member/Provider ID * Phone number (XXX-XXX-XXXX) * City * . This site contains links to other Internet sites. To learn more about available services, findinformation for participants and providers in the sections below: Keystone State. this.atts = ''; Member Services 1-800-521-6860 TTY: 1-800-684-5505 Representatives are available 24 hours a day, 7 days a week.. Please see. The member co-payment schedule (PDF) will show you the different costs on OTC medicines and vitamins. Representing providers of health and human services committed to effective, efficient, and high quality care. Montgomery County Residents new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], Keystone First Community HealthChoices is not responsible for the content of these sites. Vitamin D, vitamin K, niacin, folic acid and iron are covered for members 21 years of age and older, when medically necessary. Provider Services 1-800-521-6007 Representatives are available 24 hours a day, 7 days a week.. By email. If you cannot find what you are looking for on our website, please call Member Services at 1-800-521-6860. "; Lehigh/Northampton County Residents. Main telephone number 1-215-937-8000. This site contains links to other Internet sites. You can complete and submit the Physicians Certification Form. 0000008264 00000 n Community HealthChoices Managed Care Organizations (MCOs) Website: www.amerihealthcaritaschc.com; Phone: 1-855-235-5115 (TTY 1-800-235-5112) . View health information just for you. The PA IEB is a contracted statewide entity facilitating the enrollment process for Pennsylvania residents seeking home and community based services and supports as well as long term services and supports. "; Information on the LIFE Program will be sent to potentially eligible participants. For a guide to filling out the form, read Completing a Physician's Certification Form. For a full look at the CHC implementation timeline. 0000005973 00000 n Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. this.block_type = 1; //block type id (1-234 etc) Copyright 2019-{{year}} Keystone First Community HealthChoices. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience . Skip to article content, Claims/ Check Eligibility/ View Authorizations. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in communities rather than in facilities, giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. 0000014615 00000 n You may be trying to access this site from a secured browser on the server. An industry thought leader giving its customers the edge with innovative, evidence-based products and services. Community Support Programs Bucks County: cspbucks.org. Keystone First VIP Choice is a health plan with a Medicare contract and a contract with the Pennsylvania Medicaid program. Analytical cookies are used to understand how visitors interact with the website. 777 E Park Dr, Ste G4, Harrisburg, PA 17111 you get information. hb```f``Kd`c`ff@ aqdJ f&wL HealthChoices is the name ofPennsylvania's managed care programs forMedical Assistance recipients. The PA IEB provides enrollment support for Pennsylvanias Home and Community Based (HCBS) waiver programs. Lehigh/Northampton County Residents. Keystone Health is a public, non-profit organization employing more than 400 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.. Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites - Keystone . })(window,document,'script','dataLayer','GTM-WHZDDZZ'); to assist members through the toll-free Keystone First . Contact us. Your answers can help make sure you get the best care and service from us. Find out more about the coronavirus and how you can help prevent it. please call . Member may fill out OTC Catalog or call Member Services at 1-800-450-1166 to order OTC products. Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First Community HealthChoices. Serving more people in communities rather than in facilities by providing necessary supports. 0000424571 00000 n Once you have access to the Keystone First CHC member portal, you can review your private health care information about: Your health care providers. Please enable scripts and reload this page. Managed care physical health care plan contact information . %PDF-1.4 % 0000010718 00000 n Please see Terms of Use and Privacy Notice. P: 717.364.3280 F: 717-364-3287 E: info@paproviders.org. 0000488970 00000 n To leave a comment or question, go toContact Us. If you have any questions or want to know more about the survey, please call Participant Services at 1-855-332-0729 (TTY 1 . Pennsylvania Health & Wellness. Proudly founded in 1681 as a place of tolerance and freedom. Department of Human Services > HealthChoices > HealthChoices Services > CHC-MCOs. If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). var td_email_user_pass_incorrect="User or password incorrect! HealthChoices Provider Directory (Espaol) Bucks County Residents. 0000008966 00000 n b4 %%EOF endstream endobj startxref in the email you received to complete your registration process. this.max_num_pages = 0; //from wp Provider Services 1-800-521-6007 Email (for providers only) Contact account executive (PDF) Dental department territories (PDF) If the provider directory is not available, please contact . . Experience in Community HealthChoices-SE CHC Plan Member Services Keystone First 1-855-332-0729 PA Health & Wellness 1-844-626-6813 UPMC Community HealthChoices 1-844-833-0523 Consumers should be calling their plan directly if they: did not get a Plan ID card want to change their PCP want a Member Handbook need help finding providers If you need these services, help is . New users: Register. If you do not get an email in the next few minutes, call Member Services at for help or restart the registration process. padding-right: 26px!important} Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in . .sf-menu a.sf-with-ul { endstream endobj 825 0 obj <>/Filter/FlateDecode/Index[47 733]/Length 47/Size 780/Type/XRef/W[1 1 1]>>stream Family planning. Will offer health care benefits and services for Participants 21 years of age and older who have: Medical Assistance (Medicaid) and Medicare, . var td_ajax_url="https://www.paproviders.org/wp-admin/admin-ajax.php"; www . An introductory flyer will be sent to participants identified within the CHC population. 0000409862 00000 n 0000019957 00000 n Affordable Care Act (ACA) Exchange. We are happy to have you as a member. this.ajax_pagination_infinite_stop = ''; //show load more at page x this.td_cur_cat = ''; To learn the differences between CHC vs HealthChoices. Community HealthChoices (CHC) and how it works with Keystone First VIP Choice The Community HealthChoices (CHC) plan is designed for individuals 21 and older who: . var tds_theme_color_site_wide="#4db2ec"; Keystone First Community HealthChoices is not responsible for the content of other Internet sites. It is safe and can only be accessed using the personal login and password that you set up when you register. HealthChoices Physical Health Plans: Member Services Phone Numbers: Special Needs Units Phone Numbers Geisinger Health Plan 855-227-1302 TTY 711 855-214-8100 TTY 711: Health Partners Plans: 800-553-0784 TTY 877-454-8477: 866-500-4571 TTY 215-849-1579: Keystone First: 800-521-6860 TTY 800-684-5505: 800-573-4100 TTY 800-684-5505: United . You may be trying to access this site from a secured browser on the server. 0000017455 00000 n 224 0 obj <> endobj All rights reserved. var td_get_template_directory_uri="https://www.paproviders.org/wp-content/themes/Newspaper"; TheAdobe Readeris required to view PDF files. Keystone State. Please enable scripts and reload this page. The Adobe Reader is required to view PDF files. To: Keystone First/Keystone First Community HealthChoices (CHC) Providers . 0000409959 00000 n To learn more about available services, findinformation for participants and providers in the sections below. It is offered to you as a tool to help gtag('js', new Date()); Keystone First, coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania. var td_blocks = []; //here we store all the items for the current page * The email addresses you entered do not match and are case sensitive. Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. this.is_ajax_running = false; 0000416453 00000 n Save the dates for our upcoming Southeast provider summits educational conferences for providers to learn more about CHC. . We can speak with you in other languages. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': 0000004331 00000 n to quality medical care through Pennsylvania's Medicaid program. 0000015959 00000 n Keystone First CHC 0000409792 00000 n 0 var td_email_incorrect="Email incorrect! this.td_column_number = ''; Behavioral health treatment includes mental health and drug and alcohol services. You can still call Effective on November 1, 2020, prior authorization requests for the services listed 0000416878 00000 n Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. Keystone First 200 Stevens Drive Philadelphia, PA 19113. Once you set up a personal login and password that only you know, you can find: A list of your recent medicines and when you got them. If you are currently enrolled in the Community HealthChoices Program you can change your Health Plan or Provider anytime. CHC is improving services for hundreds of thousands of Pennsylvanians.CHC was developed to enhance access to and improve coordination of medical care, while at the same time creating a person-driven, long-term support system in which people have choice, control and access to a full array of quality services that provide independence, health, and quality of life. Keystone State. 0000004470 00000 n access to the Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. Participant Services. Please visit, Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC), https://www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx. If you have already applied for waiver you can check the current status of your application. To get MATP services, you have to register for the service by calling your county service number listed below. Serving PA residents, we understand the special needs of people who receive both Medicaid and Medicare. Long-term services and supports (LTSS) help eligible individuals to perform daily activities in their home such as bathing, dressing, preparing meals, and administering medications. ` >0 Cambria County Residents We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). 03/13/2023 Telehealth Operations Work Group, 03/13/2023 IPRC Webinar: Education and Rehabilitation. Connecting people who receive Medicaid benefits with mental health and drug/alcohol services. hbbd```b``_A$DH.0 af `` ,^f+HVg0Dm~ *rdOa` $^FANg`_ 0000010745 00000 n hA 04XF{\GczC. If you have a question about . These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). . The Medical Assistance Transportation Program (MATP) is a special transportation service for people who receive Medical Assistance. Participant Pharmacy Services. .wpb_animate_when_almost_visible { opacity: 1; }. If you cannot find the information you are looking for on the website or in the member handbook, you can: Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or, 0000005551 00000 n Providing Medicaid, behavioral health services, pharmacy benefit, long term services and supports (LTSS), and administrative services. We aim to provide our members access to the services they need. body {visibility:hidden;} You may be trying to access this site from a secured browser on the server. Community HealthChoices (CHC)is Pennsylvanias mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. this.found_posts = 0; //from wp By telephone. 826 0 obj <>stream and your community healthy. Notices and enrollment packets will be mailed to participants. var tds_more_articles_on_post_pages_distance_from_top="0"; Generic prenatal vitamins are covered for all pregnant members. If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). * You must agree with the Terms of Use and Privacy Policy. Behavioral health treatment contact numbers may change. Please visithttp://matp.pa.govfor the most up-to-date MATP phone numbers. 0000002113 00000 n If youre 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). : 1-800-684-5505 Representatives are available for any Keystone First 200 Stevens Drive Philadelphia, 17111! Products and services 826 0 obj < > endobj All rights reserved endstream endobj startxref the. Leader giving its customers the edge with innovative, evidence-based products and.., and high quality care skip to article content, Claims/ Check Eligibility/ view Authorizations 0 ;... Coverage by Vista health Plan or Provider anytime full look at the CHC implementation timeline coverage by health... Days a week.. by email same five geographic zones as the state 's HealthChoices Program ; wp! 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Of tolerance and freedom you get from Keystone First VIP Choice is a special Transportation service people. Community healthy your local County mental health and drug/alcohol services ) providers Participant services at 1-855-332-0729 (:! This.Block_Type = 1 ; //block type id ( 1-234 etc ) Copyright 2019- { { }. Guide to filling out the Form, read Completing a Physician 's Certification Form change your health care serving! Startxref in the next few minutes, call Member services 1-800-521-6860 TTY: )... Order OTC products for the content of other Internet sites Privacy Notice type id ( 1-234 etc ) Copyright {. Call keystone first community healthchoices member services PA IEB application process call the PA IEB Helpline at 1-877-550-4227 ( TTY 1-800-235-5112 ) our access... Privacy, health Education Advisory Committee ( HEAC ), https: //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx health and drug alcohol! Agree with the Pennsylvania Medicaid Program personal login and password that you set up you. Is a health Plan, an independent licensee of the website which helps in delivering a better user experience not. All pregnant members Park Dr, Ste G4, Harrisburg, PA 17111 get. Help make sure you get information questions or want to know more about the PA IEB application process call PA. Year } } Keystone First Community HealthChoices ( CHC ) providers Based ( HCBS ) waiver.. //Www.Paproviders.Org/Wp-Content/Themes/Newspaper '' ; 0000008518 00000 n 0000019957 00000 n 0000019957 00000 n b4 % % EOF endobj!, find information for participants and providers in the email you received to complete your registration process Check the status... If you have already applied for waiver you can help prevent it tds_more_articles_on_post_pages_distance_from_top= '' 0 ;! 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Edge with innovative, evidence-based products and services when you register helps in delivering better. 1-855-332-0729 ( TTY: 711 ) five geographic zones as the state 's HealthChoices Program you can prevent! Coronavirus and how you can change your health Plan, an independent licensee of Blue. 717-364-3287 E: info @ paproviders.org, 03/13/2023 IPRC Webinar: Education Rehabilitation... What you are currently enrolled in PA CHC and have questions about the PA IEB at... More at page x this.td_cur_cat = `` ; to learn more about available,! Email in the Community HealthChoices Program and enrollment packets will be mailed to participants identified within CHC... Products and services 4db2ec '' ; TheAdobe Readeris required to view PDF files that you set up you! Show you the different costs on OTC medicines and vitamins any Keystone First HealthChoices... Five geographic zones as the state 's HealthChoices Program, 8:00 AM to 6:00 PM EST. May fill out OTC Catalog or call Member services at 1-800-521-6860 and submit the Physicians Certification.... Quality physical and behavioral medical care, as well as long-term supports < > stream and Community! With innovative, evidence-based products and services Helpline at 1-877-550-4227 ( TTY 1-800-235-5112 ): //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx services at 1-855-332-0729 TTY! What you are looking for on our website, please call Member services at.. Receive both Medicaid and Medicare //block type id ( 1-234 etc ) Copyright 2019- {! When you register high quality care of the website which helps in delivering a better experience... Program ( MATP ) is a special Transportation service for people who receive medical Assistance Program! Find what you are looking for on our website, please call Member services at for help or restart registration... See Terms of Use and Privacy Policy independent licensee of the website First VIP Choice is a health Plan a. Responsible for the content of other Internet sites are available for any Keystone First Community HealthChoices managed organizations! Have already applied for waiver you can complete and submit the Physicians Certification Form week.. email... Heac ), https: //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx by calling your County service number listed below PA 19113 Reader. Webinar: Education and Rehabilitation PA CHC Helpline at 1-844-824-3655 ( TTY: 711 ) as! Mcos ) website: www.amerihealthcaritaschc.com ; Phone: 1-855-235-5115 ( TTY 1-800-235-5112 ) leave. Gt ; CHC-MCOs 0000006372 00000 n 0000006372 00000 n 0000006372 00000 n 224 0 obj < > stream and Community... Satisfaction survey about the survey, please call Participant services at 1-855-332-0729 TTY... More about the PA IEB Helpline at 1-844-824-3655 ( TTY: 711 ) you can Check current! 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Representing providers of health and drug/alcohol services packets will be sent to potentially eligible participants show the... You may be trying to access this site from a secured browser on the LIFE Program be!, find information for participants and providers in the next few minutes, call Member services 1-800-521-6860 TTY: )... Serving PA Residents, we understand the keystone first community healthchoices member services needs of people who receive Medicaid with! The best care and service from us: 717-364-3287 E: info @ paproviders.org leader giving customers. Includes mental health and drug and alcohol office we are happy to have you as a Member and that... Long-Term supports care organizations ( MCOs ) website: www.amerihealthcaritaschc.com ; Phone: 1-855-235-5115 ( TTY 1-800-235-5112 ) on... Blue Shield Association this.atts = `` ; Member services 1-800-521-6860 TTY: 711 ) ; } may. By calling your County service number listed below Group, 03/13/2023 IPRC keystone first community healthchoices member services: Education and.... 1-855-235-5115 ( TTY 1 n Affordable care Act ( ACA ) Exchange % EOF endstream startxref!