Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. Please see our Fan Guarantee for exceptions. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. . If a buyer opts to cancel their order, they will be refunded. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. Can You Change Universal Studios Ticket Date? BUYER TERMS (BUYING AND USING RESALE TICKETS). Transfer your tickets with Ticket Transfer. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. Stubhub is marketplace and as such does not maintain inventory. If in doubt about any of your tax obligations, you should seek specialist tax advice. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. We have also written more articles on Ticketmaster to Fix the some common Ticketmaster issues, How Ticketmaster Waiting Room/Queue work and help you out to book tickets in optimised way. You can consult all applicable terms and conditions here. After the switch, you will enter the email address you use to access the community in order to reset your password. Can I Change Universal Tickets Bought Through a Third-Party Seller? 9 stk. How do I sell my tickets on Ticketmaster? (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Ticketmaster's Face Value Ticket Exchange. Selling Tickets. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! How to remove your listing: Manage your listing (s) through your Listings page. The term ". 2 jf. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. Select the tickets you want to change and touch "Continue." No, Ticketmaster does not typically allow for exchanging tickets for another event. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message . We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. Make Your Reservations Early and Adjust Accordingly. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. 4. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Please note, you must not post print outs of e-tickets under any circumstances, unless otherwise expressly authorised or instructed in writing by us to do so. American tickets have a 13-digit number that begins with '001'. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. What is a CluedUpp event? Youre better off just contacting Universal because theyre the official path. How do I access and manage my game tickets for 2021 season? Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Please note, some complaints can take as much as 28 days to resolve. Select the ticket group you'd like to sell. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. If you want to change the date, you're usually going to have to buy brand new tickets for the c Tickets are now on sale for the 2022-23 season. You should contact us using our. Yes Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. Purchasing Tickets. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). For some deliveries, a signature may be required. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. Additionally you can read our blogs that how to beat the Ticketmaster queue and strategies to use to book Ticketmaster Tickets fast at time of purchasing the tickets, also how Ticketmaster waiting room looks like and how it does it work. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. (b) all orders for Resale Tickets that were confirmed prior to and at the time of cancellation of the event will be cancelled and the relevant buyers of such Resale Tickets will be refunded (and any buyers already in receipt of the Resale Tickets may be requested to send them back to us). Please see one of our theatre managers if you have any questions regarding 3-D . No, you can transfer all or some of your tickets. These are generally in extraordinary circumstances, particularly in the case of a death in the family. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! 0 0 Share 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. Step 2 Select YES when asked if you want to reclaim your ticket (s). If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. , the transfer of tickets and payment processing can take anywhere from a few to... Allowed or not yes Universal makes it easy for guests to modify their tickets, any... To reset your password official app obligations, you can consult all applicable TERMS and conditions here BUYING and Resale! Marketplace and as such does not maintain inventory be issued they will processed! 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