This is easy to clear up simply give them your MPAN and electricity account number (theyll be on your electricity bill) by calling 0800 731 0214 or write to: Warm Home Discount The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. What about inspiring people to take action and make meaningful changes? This is help we're giving our own customers, in addition to government support. Customers were emailed and texted in advance to let them know the two-hour slot to turn down. You - or your partner - were in receipt of a qualifying means-tested benefit, or tax credit, as listed in the Low Income Criteria section below, on the qualifying date of the 21st August 2022. Join the Priority Services Register. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Competitive pricing. The UK's third largest energy. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline otherwise you will not receive a rebate. - Keep track of your account balance - View your recent transactions and billing history - Pay by card and manage your recurring payments - Get help with your account It is better to use the full postcode to check where you may be eligible. The payment is different depending on your circumstances. Employment and support allowance (ESA) - up to 117.60/week plus top-ups. Those on prepayment meters will receive Energy Bill discount vouchers at the first week of each month via text, email, or post, to be redeemed at your usual top-up point (such as a Post Office brand or local PayPoint). To see if your postcode is a Scottish address, you can use the Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. If you qualify because youre on a low income, you can contact your energy supplier directly. If you have an electric vehicle, you might even want to change your meter type to an Economy 7 to pay less when you charge your car overnight. Jackson, who owns a 7.4% stake in Octopus Energy, amassed a paper fortune of an estimated $155m (115m) after the company's 2bn valuation last year, making him one of the most successful . To learn more, visit: octopusenergy.com. However, from 2022/23 there are separate Warm Home Discount schemes: one in England and Wales, and one in Scotland. Visit Octopus Energy Group. If you have not received a letter by mid-January 2023, but you think you should be eligible for a rebate under Core Group 1, please, Your letter, which will have your reference number, Your electricity bill or statement, as you will need to read out the bill payers name and account number. You receive any Income-related benefit which includes either: Carers Premium and Carers Allowance (for someone within the household), Attendance Allowance (for applicant or their partner), You hold a Maternity Exemption Certificate (MATEX), You hold a Medical Exemption Certificate (MEDEX), Are exempt from prescription charges (only for customers in England) or hold an HC2 certificate, You hold a valid war pension NHS exemption certificate and the prescription is for your disability, You're aged 62 and over (OR receive any pensioner premium), You're disabled or someone else within the household has a disability, You have a dependent child under 5 (dependent child who normally resides with the applicant), You have a dependent child aged 5 16 (dependent child who normally resides with the applicant or under 18 if in full time education (dependent child who normally resides with the applicant), You receive the limited capability for work element of Universal Credit. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. You're attempting to access CouponBirds and are using an anonymous Virtual Private Network (VPN). People paying for energy via standard credit, a payment card, or via direct debits will have the amount automatically deducted from their bills over the 6 month period. Visit the gov.uk page on cost of living payments for pensioners for more detailed info. We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. If you are advised to contact the helpline, it is important that you contact the WHD helpline by calling 0800 107 8002 before the deadline of 28 February 2023. 5. With the energy price cap expected to rise by a huge 82% in October following the 54% price cap increase already witnessed in April thousands of household across the UK are facing fuel poverty. If you think youre in the core group and havent received a letter, call the Warm Home Discount team on 0800 917 1003 to make sure you get your discount. Data from TrustPilot. This notice will include specifics about the dangerous situation. You don't need to do anything to access the Energy Price Guarantee: it'll be factored into your energy tariff, so you'll get the savings automatically. Or, even set a private security password to help you identify that our team or partners are who they say they are when we get in contact. We explain the differences from previous years in this article. A discount from Government for every household in the UK. Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. People claiming some disability benefits will receive a 150 disability . If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. The Warm Home Discount Scheme could enable you to get 140 off your electricity bill for the winter. The Octopus Energy Agile tariff allows you to use energy when consumption is low bringing down prices to a minimum, sometimes even free. You will usually have your claim accepted if you are in receipt of disability premiums. Scotland will maintain the application scheme as per the WHD mechanism for previous years. People claiming some disability benefits will receive a 150 disability . While most eligible households will receive their rebate automatically, you may receive a letter between November 2022 and mid-January 2023, advising you to contact the helpline to determine if you are eligible for a rebate. We will send your nominated person your statements, as long as they agree to receive them. A means tested benefit is one where the money, and whether you can have it, are based on how much money you make and already have. With operations in 13 countries, Octopus Energy Group's mission is going global. The scheme is enabled by a new flexibility service National Grid ESO is launching this winter which gives all UK energy suppliers the option to financially reward customers who reduce their electricity usage during times of peak demand. Find out more on our Warm Home Discount information page. You don't need to apply, it will be applied to your energy account automatically by your electricity supplier. Even if your new provider does offer the Warm Home Discount, youll have to reapply with them. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive, or can be found online here. If you are having trouble reading your statements for any reason, contact us and we will assist you. We are sorry for causing this inconvenience. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to meet these criteria: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. Octopus Energy currently offer a student discount of 18% off. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. You can read more about this on the gov.uk site here. Perfect for those with solar panels or battery storage. This scheme provides a 140 discount off your electricity bill directly to your energy company. Exclusive Octopus Energy Promo Codes & Coupons February. ESA is aimed at those who can't work because of illness or disability. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Octopus Energy Group is a technology-driven, renewable energy retailer, directly supplying 2 million customers globally with 100% green electricity at a cheaper price and with a focus on. has recommended 5 years in a row. The site owner may have set restrictions that prevent you from accessing the site. The VOA will use the following benchmarks for this: BEIS will match property data from the VOA with means-tested benefits and Tax credit data held by DWP and HMRC. There's also lots of information about this on the government's Energy Bills Support Fact Sheet, and you can check here for regular updates. Warm Home Discount Please note that there is no longer a Broader Group in England and Wales. This is special help the government is giving during the energy and cost of living crisis. Call us now and talk to an expert. To date, the Warm Home Discount scheme has applied across Great Britain and the Government has expanded the scheme this year. For example, if you need short-term support after a stay in hospital. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with financial wellbeing . Under the scheme millions of households will receive non-repayable discount 400 to help with energy bills. disable your software and try accessing again. Financial Coach, fully remote, training provided Do you want to have a positive societal impact? This is a free support service that ensures that extra help is available for those that are in a vulnerable position. You'll complete inspection and testing along with vital maintenance of Electrical and Instrumentation systems on our gas pressure reduction sites, to diagnose electrical problems. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Registered number: 09263424. This criteria is set by the Government department of Business, Energy, and Industrial Strategy (BEIS). The UKs third largest energy supplier accidentally charged thousands of its customers just 0.1 percent for the amount of gas they actually used due to an "obscure technical error. The money is a one-off discount on your electricity bill, paid to your energy company between October and March. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. Council Tax Reduction with a total annual household income of 16,190 or less. We set up the Octo Assist Fund in November 2021 as part of our campaign to help those worried about paying for their energy during this Winter. Keep reading to find out if youre eligible for the Warm Home Discount and how to apply. November or December, but no later than 13th January 2023. Having the display in a prominent place allows you to see how much energy youre using in real-time monetary terms, making you more likely to switch things off and cut back. this block, please contact us at [emailprotected]. 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You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. By your energy supplier into your account balance with them. Octopus Energy Discount for February 2023 Get 50 Octopus Energy credit. Intelligent Octopus provides customers with a $30 monthly discount on their electricity, which equals a rate . Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. You no longer need to complete an application form from your energy supplier. When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. Hey I'm Constantine, welcome to Octopus Energy! We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. Origin Energy is a leading Australian energy . Since then, the award-winning firm has become one of the. All domestic electricity customers will get 400 off their energy bills. It offers liability cover in case of accidental property damage, injuries or legal expenses. The dips are known as "boost periods" from 04:00 - 07:00 and 13:00 - 14:00. The fund has already helped tens of thousands of customers with specialised support, and since the October price cap rise was announced, we've doubled it again from 7.5m to 15m. The company claims it would have made an annual profit of 9million if it did not decide to hold its standard variable tariff meaningfully below the price cap. This money is not taxable and doesn't stop you from getting other types of benefit. Nominate someone to take care of your account for you. If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. This code gives customers 5% off at Octopus Energy. If you live in England or Wales and are on means tested benefits, and live in houses with high energy costs. Intelligent Octopus gives you six hours of cheap, green energy from 11.30 pm to 5.30 am every night at a super low rate of 10p per kWh. Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. 150 in cost of living payments for people with disabilities. To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). This will enable them to identify those who are on low incomes, and likely to live in a property that's more expensive to heat. There are two groups for this scheme: the Core Group (fuel-poor pensioners), and the Broader Group (fuel-poor customers). There is also a "peak period" from 16:00 - 19:00). See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. This scheme helps people who need it most cover their high Winter bills. Any products or services displayed on this webpage may only represent a portion of the options available to you. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. If you can save more than 140 by switching, go ahead! Your payment will be reduced to 0 and you'll go on what we call a payment holiday. If you meet the low income criteria, you also need to meet the new High Energy Costs Criteria. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. Click Here to get 50 credit: Octopus Energy Discount Voucher Code for February 2023 . If you are eligible, your electricity supplier will apply the discount to your bill by 31 March 2023. Peel Park Visit the gov.uk page on Warm Home Discount for more info. Energy bill lifeline for millions as Shapps tipped to scrap 3,000 rise in weeks The Ofgem price cap is reducing to 3,280 from April 1, meaning the Government will pay on average 280 a year . The scheme in England and Wales has been reformed to provide more rebates automatically and improves the targeting of support. The payment will be administered by energy suppliers over 6 months. At Cadent we're excited to be part of the future of UK energy! You no longer need to apply for the Warm Home Discount through your energy supplier. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. Octopus Energy to offer free electricity to smart meter customers who can use less energy during peak hours Andrew Capstick | Senior Utilities Analyst 9 February 2022 Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours. Update your browser for a better web experience, here and all over the internet. Visit the gov.uk page for council tax rebate for more detailed information. This will be delivered in six monthly installments starting from October 2022. The WHD Helpline is not your energy supplier. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. The DWP doesnt know who your energy provider is. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. Looking for ways to reduce your bills? Read on to find out the details of these. For people who don't pay council tax by direct debit, they will get a letter from the council telling them how to get the 150. Want to know more? These reforms have not been possible in Scotland due to differences in the way data is held, so there is a separate scheme in Scotland. 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