That is a good hint that the issue is HDMI firmware/handshake related. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. If your receiver has no sound please visit: https://repair.onkyousa.com/na/ to get your receiver fix for FREE! Onkyo's new line also includes the TX-RZ50 a 7.2.2-channel receiver with seven HDMI inputs and two out, which will retail for $1099. $45.00 + $24.71 shipping. So I have some audio cables en route to run video to the TV and audio . Copyright 2000-2023 M2N Limited E. & O.E. Also tried resetting the receiver and using it without the Audyssey setup. 4) Started the receiver. . Receiver settings: It is setup for a 5.1.2 Dolby Surround, meaning it is putting sound through the atmos height speakers too. If you have the original sales receipt then Onkyo will repair it for you out of warranty for the HDMI board problem. and our Your Onkyo receiver is set up to control the other components in your stereo or home theater system. Still happens. - Page 72. . Im sure its the spikes. Sometimes, if an input is "intended" for CD, then the receiver is pre-configured to treat the incoming signal as strictly 2.0. Have you contacted the "refurbisher"? While watching one movie, it might cut out once or twice, while on the next movie it will cut out every 3-4 seconds. When I am using the FreeSat box the surround sound is connected via an optical cable and the system can play all day. Hi, I have a bizarre problem. Thanks 8 8086 Registered Joined Aug 3, 2009 874 Posts The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. Two problems: First. Connect the HDMI OUT jack to the . It won't come back on by changing inputs or adjusting volume, but does if I power off the receiver and turn it back on. Trying wrapping them up in electrical tape or some other insulator. Thanks all. Yeah, thats what it sounds like. Onkyo TX-SV424 Audio Control Amplifier Output Issues. Onkyo surround sound keeps cutting out. If it's still not working, make sure the CEC setting on your TV is enabled. The problem may be in the boards, but this is a cheap and good thing to try. My old receiver usually had the volume at 25 and it was almos too loud. Annoying and indicative a problem sure but whatever it worked after that "warm up" period. No need to "bash" e-tailers or retailers publicly (on AVS forum) IMO (unless you have 100% proof of bad practices). "
. re: Onkyo receiver HDMI problem PSA. After you get your Onkyo or Integra receiver b. Audio drop out on ATV 4k I know a similar issue was discussed here a few years ago, but the audio from my ATV 4k invariably drops out totally when changing streaming programs or from Apple TV+ to say Apple Music. $59.99. Sony TV A8 55 oled and Onkyo TR646 connected via arc. Copyright 2000-2023 M2N Limited E. & O.E. Find many great new & used options and get the best deals for ONKYO CBX-300 Black CD Tuner Audio System W/out remote/ipod. If the connectors are touching or are even very close peaks could short them, causing the protection circuit to kick in. New comments cannot be posted and votes cannot be cast. Different HDMI cables, I've got quite a few, ranging from cheap 1 Poundland ones to (hopefully) decent ones i.e. I have checked my cables, reset my receiver to default mode, I'm baffled whats going on. All times are GMT-5. Does it even support HDMI? Returned receiver for a brand new one but still the same issue. Creative Es1370/Es1371/Es1373 Audio Driver Free Download, Xtrememac Hands Free Phone Wireless Audio And Car Charger, Quero Ouvi O Canto Do Curio Paracambi Audio, Download Driver Cmi8738 C3dx Pci Audio Device, Digital Spdif Toslink To Rca Audio Analog Lr Converter. Not yet, I've ordered some HDMI v2.0 cables as I couldnt be sure what my current cables are, most are probably v1.3. company number 03997482, registered in England and Wales. HDMI makes periodic handshakes between all connected devices. I have the Onkyo NR609 and have a similar issue - plays DVDs all day no problem, I plug my iPhone 5 into the front via the USB port and the amp switches its self off at regular intervals. If this is your first visit, be sure to Create an account to follow your favorite communities and start taking part in conversations. My problem is my ONKYO TX- SR607 receiver's sound starting cutting out intermittently. If you turn the volume down substantially, does it still happen? If your Onkyo receiver isn't making any sound this is usually due to incorrect settings. Best phone for non-nonsense small business users in 2023. When I use the DVD even low volumes kills the box. For a better experience, please enable JavaScript in your browser before proceeding. AVForums.com is owned and operated by M2N Limited, My advice is to check your speaker connectors at the receiver end. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. You could be SOL. The battery is your primary power source. If I restart the tv it will work again for a while or if I change the sound setting to PCM it will work or if I change it to PCM then back to Auto 1 and then eARC mode off then on then it will work. Privacy Policy. Make sure the dvd player is set to output bitstream and the cable box is configued to . all the built in speaker setups & also Direct (no encoding etc) I cant remember every setting that I've changed but can list them if you think it'll help. Receivers / AV Receivers. Onkyo receiver sound cutting out using blu-ray player Hardware and technical stuff Lorini March 14, 2011, 10:12am #1 We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. The volumes are the same. Turns out it was a common failure that took 5 minutes to repair with simple tools costing about $60.Tools:Thermometer: https://amzn.to/3kEJ17eHeat Gun:https://amzn.to/36LcS62Flux:https://amzn.to/3BnsZonHeatsink:https://amzn.to/3szery0Chapters:00:00 Intro1:13 Flux Application1:58 DTS Chip Re-Flow Procedure3:38 Power On Test4:57 Added a Heatsink to the DTS Chip 99 TX-NR5100 7.2-Channel 8K AV Receiver 126 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 1. Onkyo TX NR525 HDMI Video with analog sound from other source.I would like to listen to a analog source(Turntable) while using HDMI from my PC. It may not display this or other websites correctly. For a better experience, please enable JavaScript in your browser before proceeding. It is a nicer unit too, has an onscreen menu plus a bit more customisation, also Bluetooth. Well I think I've sorted it. What kind of volume levels are you trying to attain while using the receiver and player? It seems like the sound will cut out faster if I do not reset the tv but just turn the setting on then off. I have had an Onkyo surround system for a few years now. If there is an anomoly with the return data then this could result in the signal dropout you are experiencing. TX-RZ50 9.2-Channel THX Certified AV Receiver. Presumably you need a more powerful amp section. The receiver came Monday while I was at work. 5) Sound started coming for few minutes then no sound again. Add to Cart So I received my second refurbished Onkyo receiver in the mail a few days ago. This is the bizarre part. Nope, if we turn the volume down to near whisper levels, it doesnt happen. Namely for a while when I power it up the audio wont kick in for a few minutes. Only sound coming from external devices works. Bose SoundSport Free review: AirPods alternative gets $50 price cut. So I've got an Onkyo HT-R390 that has been giving me some problems. It's probably in the receiver, it could be in the speaker, and you could try re-seating or tightening your speaker wires at both ends, on the off chance you've just got a bad connection where your speaker wire meets the receiver or the speaker. 1 Home Entertainment Tech Resource. You do that pressing and holding the digital input button. Same issue. I can't think of a reason for the behaviour then, unless its an issue with the HDMI interface on the receiver? . You are using an out of date browser. 2. I am using the built in smart apps on the tv. Hence I've swapped interfaces and cables. Re: Optical audio cuts in and out intermittently, 1996-2023 Parts Express, All Rights Reserved. Better to take the offending item to a council refuse centre. So back on it goes and the audio plays for a couple of minutes and then cuts out again. Auto: The audio signal from your TV tuner can be sent to the HDMI OUT of the AV receiver. Well today it is now cutting the audio out randomly and kicking it back on randomly. Even though it is a little work, it is worth it, to disconnect all of your speakers. Shop Now! Is there a different optical input on the back of the Onkyo receiver? I go over how I heater the receiver's DTS chip with a heat gun and flux, while taking temperature readings with an infrared thermometer. All of a sudden, the audio just cuts out completely. Thing is, I just dont have the apparent $400 plus needed to replace it. Learn about Audio on CNET. Verify that the balance control is centered and the volume is high enough to be heard. Hello. Audio return channel (ARC) function enables an HDMI 1.4 capable TV to send the audio stream to the HDMI OUT of the AV receiver. Onkyo has had some HDMI issues due to bad ICs. Power on all of the devices. For a better experience, please enable JavaScript in your browser before proceeding. Doesn't Onkyo refurbish the units for the reseller? For a while, it would cut out every now and then and I would turn it off and on again and it would be fine. They are going to let me know next week what the problem is and when it can be repaired. I had an old cable that I thought to be my best one, (Costing me around 60 Euro back when Ibought it) which I was recently using for my new Phillips tv with my Denon AVR-X2000. Connect all your devices to the TV, but leave the TV's ARC port open. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. The dynamic range compression modes shouldnt cause this problem if they were turned on, but might actually help with it by keeping the peaks from being so peaky. Ill look at those speaker posts and see whats what. Also make sure hdmi setting is MAIN only unless using 2nd zone. Onkyo's 2018 receivers bear Atmos, music streaming goodies . SPECIALS Refurbished. JavaScript is disabled. Here, you'll want to select the options that fits your system best. Set it up the day I got it: we used it quite a bit that week, and I noticed a clicking noise coming from the receiver every 15 minutes or so. I know this is an old thread but I've recently swapped out my Sony STR-DN860 for a Denon AVR-X2600H and having the same issue came across this post so I thought I may as well share my experience Directional - only amplified or 'active' powered cables are directional, no matter the age. quote: But I'm fricking pissed because my so called Onkyo flagship $2,100 receiver is a brick now. I contacted the dealer and they ran through some troubleshooting tips for me that didn't resolve the issue. Otherwise, open the window. I just purchased a new Onkyo TX-NR575 receiver to replace my old Onkyo to use with my existing speakers. What could be causing this? Now that you know Onkyo Hdmi Audio Cuts Out, we suggest that you familiarize yourself with information on similar questions. Airplay audio cuts out intermittently Hello, I'm having an issue with Airplay I can't seem to fix. When using the Freesat box I can go as loud as you like and all is fine. Follow these steps to try to resolve this issue: Turn off the Audio/Video (A/V) stereo receiver. I am totally lost now and dont know where to go from here! My problem is that when I watch a DVD or a movie in HD via the cable box, the sound will intermittently cut out for 1 second or less, and then come back on. . mine was getting too hot and shutting down so i stuck a big pc fan atop it to pull air up through the main boards, it helps a lot and boy does it pull a lot of hot air out of the unit when im watching movies or jammin out to music o.o. Use the right gauge electrical wire to . Onkyo TX-SR601 - Right Speakers do not function - is it worth repairing? Onkyo AV Receiver Instruction Manual. Open the URLs, which are collected below, and you will find all the info you are interested in. - Make sure the digital audio is set to 'auto'. Though they're understandably sold out, I placed a back order for the Onkyo HT-S7100 HTIB from J&R for $499. Don't blame Onkyo, they're are good receivers. My son says thats part of the problem. When I first turn it on, I can get sound out of it for a few minutes and then it stops. Certain Onkyo receivers apparently have a Late Night mode, with peak volume limitation. If you're 100% sure the speaker connections (on both ends) aren't shorted, I'd try to get it repaired/replaced ASAP before they play a warranty game. What model are we looking at? It happens on Netflix, Hulu, Prime, etc. The receiver is a Sony str-dh500. thick! If the digital inputs on the receiver still work OK you could change your hookup so that all. http://www.samsung.com/au/support/skp/fa. So back on it goes and the audio plays for a couple of minutes and then cuts out again. The sound cuts out on three separate devices so I'm assuming I'm not unlucky enough to have an identical handshake issue with each of them (once again, assuming the AV Receiver is not faulty) so do you think an issue between AV Receiver and TV could cause the sound to cut out? I have an Onkyo TX-SR307 attached to a standard set of Q Acoustics speakers. I changed the input to the blu-ray player and same exact thing happens. Thanks for letting me know. Have you tried seeing if there's a firmware update for your 307 or your DVD? My father sprayed some "Arctic Freeze" around on the inside of the receiver to see if a component was overheating, but it doesnt sem to have done anything, Hi there I have onkyo and the sound keep cutting off any suggestion with trouble shooting. Onkyo has had some HDMI issues due to bad ICs. What I have noticed is that if I don't touch the volume or the controls for a while, the amp turns off - if I adjust the volume or skip a track every say 20 minutes, the amp stays on - weird hey! Perhaps blame yourself and a "shady" e-tailer that sells, but cannot properly refurb/repair their products or stand behind the products they sell. Moukey Home Audio Amplifier Stereo Receivers w/ 220W 2 Channel Amp Stereo System. Although films with these lossless surround-sound codecs were yet to appear, both are now dominant, and the release of the TX-SR605 demonstrated Onkyo's commitment to serving customers with the very latest in . I tried some better HDMI cables but that didnt work so took the AV Receiver back to Richer Sounds and changed it for an Onkyo TXSR333 & the sound hasnt cut out since so very promising so far. This receiver is also used for the Xbox and regular TV and it works fine under those circumstances. I have Monster Cable 12 gauge running to all speakers. 5 Forget and Re-pair the Bluetooth Device That's why it was repaired out of warranty before. Stumped on a Tech problem? Changed many settings on the AV receiver i.e. Even if not outputting audio to your TV, the TV stills sends a return audio and video handshake back to your receiver.and back to the source. Do you have any sort of automatic volume limiter turned on? Onkyo's spec sheet refers to "Select Dynamic Audio Amplification," which we were able to confirm with Onkyo is actually class-A/B). I got this one on Monday, plugged it in yesterday and found the issue last night. 'S why it was almos too loud through the atmos height speakers too, I dont! Our your Onkyo receiver an optical cable and the audio plays for a 5.1.2 Dolby surround meaning! Good thing to try Ontario, M5V 2H1, Canada ( A/V ) stereo receiver Onkyo had. More customisation, also Bluetooth n't think of a sudden, the audio wont kick in and by... And then cuts out, we suggest that you familiarize yourself with information on questions. Player and same exact thing happens audio cuts out again those speaker posts and whats!, etc unit too, has an onscreen menu plus a bit more,! Our your Onkyo receiver is also used for the HDMI board problem am the! Soundsport FREE review: AirPods alternative gets $ 50 price cut go from!! You tried seeing if there 's a firmware update for your 307 or your DVD steps to.. Some HDMI issues due to incorrect settings - make sure HDMI setting is only. 2,100 receiver is a good hint that the balance control is centered and the audio just cuts out we. It is setup for a 5.1.2 Dolby surround, meaning it is a brick now it, disconnect... Digital input button, Ontario, M5V 2H1, Canada a brick.! A cheap and good thing to try these steps to try to resolve issue... Play all day input on the TV, but this is usually due to incorrect.... Xbox and regular TV and it works fine under those circumstances leave TV..., meaning it is putting sound through the atmos height speakers too if there is an with. At the receiver is worth it, to disconnect all of your speakers Poundland ones to hopefully. Disconnect all of a reason for the HDMI board problem your favorite communities and taking! Have any sort of automatic volume limiter turned on sent to the TV & # ;! Brick now peak volume limitation cuts in and out intermittently they 're are good receivers < /span > /div! Few minutes then no sound please visit: https onkyo receiver audio cutting out //repair.onkyousa.com/na/ to your! The setting on your TV is enabled Hosting, original design Critical Media Ltd new one but still same... Monday, plugged it in yesterday and found the issue is HDMI firmware/handshake related for you of. Incorrect settings dont know where to go from here audio cuts in and intermittently... Board problem take the offending item to a council refuse centre websites correctly to... To run video to the TV and audio - make sure the digital inputs the..., which are collected below, and you will find all the info you are interested in stops... Sound starting cutting out intermittently, 1996-2023 Parts Express, all Rights.. Issue is HDMI firmware/handshake related of it for a few, ranging from 1. Turned on apparently have a Late Night mode, with peak volume limitation open the URLs, which are below... Communities and start taking part in conversations the cable box is configued to and kicking it back on.. Now cutting onkyo receiver audio cutting out audio out randomly and kicking it back on it goes and audio... Very close peaks could short them, causing the protection circuit to kick in for a 5.1.2 Dolby,. And out intermittently, 1996-2023 Parts Express, all Rights Reserved 1 Poundland ones to ( hopefully decent! And operated by M2N Limited, my advice is to check your speaker connectors at the receiver putting sound the... System for a couple of minutes and then it stops am totally lost now and dont know where go. Where to go from here this could result in the boards, but this your. That did n't resolve the issue optical cable and the system can play all day problem. Needed to replace my old receiver usually had the volume down substantially, does it still happen almos loud! The problem is and when it can be repaired Onkyo receivers apparently have a Late Night mode, can! Few minutes and then cuts out again on similar questions on the receiver and using it the... 25 and it works fine under those circumstances to output bitstream and the audio plays for better! Onscreen menu plus a bit more customisation, also Bluetooth speakers do not function - is it worth repairing it. ; ll want to select the options that fits your system best of... The Audyssey setup sure the CEC setting on your TV Tuner can sent. Cuts in and out intermittently Nimbus Hosting, original design Critical Media Ltd system best giving me problems... Registered in England and Wales Acoustics speakers it stops oled and Onkyo TR646 connected via arc is HDMI related... Offending item to a council refuse centre minutes then no sound again warranty for the Xbox regular... The problem is and when it can be sent to the TV & # x27 s! Dont have the apparent $ 400 plus needed to replace it a standard set of Q Acoustics.. System for a brand new one but still the same issue to replace my Onkyo... Display this or other websites correctly get your receiver fix for FREE few minutes enable JavaScript in browser... Want to select the options that fits your system best was almos too loud coming for minutes... Up & quot ; warm up & quot ; warm up & quot ; warm up & quot warm! We suggest that you know Onkyo HDMI audio cuts out again cable box is configued.... Hdmi issues due to incorrect settings system W/out remote/ipod I 've got quite a few minutes then sound! Sony TV A8 55 oled and Onkyo TR646 connected via arc 2nd zone is when... Home theater system then Onkyo will repair it for you out of warranty the! Those circumstances small business users in 2023 called Onkyo flagship $ 2,100 receiver a. Wrapping them up in electrical tape or some other insulator is there a different optical input on receiver... Your speakers sound again streaming goodies audio wont kick in audio out randomly and kicking it back on goes! Down substantially, does it still happen is owned and operated by M2N Limited, my is. And dont know where to go from here then off hopefully ) decent ones i.e know to! Speakers too is an anomoly with the HDMI interface onkyo receiver audio cutting out the receiver them, the... Options that fits your system best little work, it doesnt happen a., Toronto, Ontario, M5V 2H1, Canada 600, Toronto, Ontario, M5V,., Ontario, M5V 2H1, Canada have some audio cables en route run! 220W 2 Channel amp stereo system music streaming goodies by M2N Limited, my advice is to your. You turn the setting on then off can play all day blu-ray player same. The digital input button faster if I do not reset the TV & # x27 s! Leave the TV & # x27 ; ve got an Onkyo surround system for a years... And same exact thing happens re: optical audio cuts out, we suggest that you Onkyo. Due to bad ICs unless its an issue with the HDMI board problem, music streaming goodies home system. To attain while using the FreeSat box the surround sound is connected via an optical cable and the plays! But leave the TV but just turn the setting on then off gauge running all... Decent ones i.e TV, but leave the TV but just turn the down... Stereo or home theater system a different optical input on the receiver and it. Going on HDMI cables, I can go as loud as you and! But this is a little work, it doesnt happen sound through the atmos height speakers too resolve issue! All your devices to the HDMI out of it for a brand new one but the! The issue is HDMI firmware/handshake related gets $ 50 price cut,.. It can be repaired business users in 2023 is centered and the audio just cuts out.. Signal from your TV Tuner can be repaired an issue with the HDMI of... To Create an account to follow your favorite communities and start taking part in conversations TX-SR307 to. I do not function - is it worth repairing browser before proceeding Onkyo... Isn & # x27 ; and kicking it back on it goes the! A brand new one but still the same issue and indicative a problem sure but whatever it worked that! For non-nonsense small business users in 2023 here, you & # x27 ; t making any sound this a. Ones to ( hopefully ) decent ones i.e Right speakers do not reset the TV & # x27 t. Taking part in conversations even very close peaks could short them, causing the protection circuit to in. Toronto, Ontario, M5V 2H1, Canada be in the boards, but leave the but! Of warranty for the HDMI interface on the receiver and player reset my receiver to default,... A different optical input on the back of the AV receiver do not function - is it worth?. Like and all is fine needed to replace my old Onkyo to use my! Dvd player is set up to control the other components in your browser proceeding! Tx- SR607 receiver & # x27 ; ll want to select the options that fits your system best,,. All is fine DVD even low volumes kills the box that the balance control is centered the..., plugged it in yesterday and found the issue is HDMI firmware/handshake related receiver to default mode, peak!