For shorter domestic flights, there's first class, which has recliner seats typically laid out in a 2-2 configuration with 37 inches seat pitch and 19.6 inch width. She was horrified. There is a mini tray you can pull out between the seats that is convenient for placing drinking glasses on and then a full tray table can be pulled out from your outside armrest. All of us really liked the food. If you're a member of United's frequent flyer program, this fee drops to $200 for 500 miles. When I approached the rep My 80 year old father and I recently flew United 1st Class from Boston to LAX, with a layover in Denver. They beyotch when no meals are served. Im flying from Chicago to DC, First Class, and could not determine if I had access to a lounge. Available on flights throughout the U.S., including Alaska, Hawaii and Canada. Monumental achievement worthy of emulation. ALWAYS my last choice. To pay that much for cheap catering, poor service, dirty and boring lounges it's stealing. Flew last week Fra to SFO (Polaris 787-9) to LAX and had wipes given at boarding both flights as well as at service. Want a steaming, hot bowl of locally sourced, organic, vegan, kale hipster chow? Legroom was pretty solid, as seats allegedly have 38 of . There's gotta be a "fat Americans" joke somewhere around here. Between first class and EconomyPlus are three large dual-level storage bins which can . NEVER UNITED. I'm fortunate to have never encountered that sandwich on my many United flights Hopefully they bring back full service sooner than later as I'm hoping to resume normal travel this summer now that I'm vaccinated. The seats look roomy, but not particularly crisp and clean. Are they brewing coffee and tea these days? (Poor me.) I can't recommend that one, either. There is really no excuse for an airline to serve such food and hide behind Covid. NYC based crew was awful. Big deal! (Although it sounds Next time you are in a 5 STAR MICHELIN restaurant and receive a MacDonalds Big Mac as the entre I would suggest you might feel unhappy as well. Salad, individually wrapped roll, small conatiner of mixed nuts, and a cookie for dessert. Its the hard product also. Wristbands obtained, check. A granite-topped extendable cocktail table in the center console adds an extra bit of elegance, keeping your tray table free for eating, working or staying entertained. United Private Screening entertainment includes our mainscreen, seatback on-demand and personal device entertainment services, with availability depending on the aircraft. I will say that on some other occasions the food has been flat out crap, so it really tends to be a hit or miss thing with United first-class dining. Yes, this was significantly worse, in my opinion. Luckily we were able to skip that waiting as my dad was in a wheelchair and we were escorted to the front of the line. I dont know what lunch meat sandwich with melted cheese will look great in a picture. My wife and I both got food poisoning from that sandwich, took me several days to recover. What shocked me was that in the end, all was fine with you. Typically, youll get some warm nuts and then will be offered two options to choose from (assuming that both are available after the top-tier elites have chosen their meals). United has . Isn't AA doing the same - just providing a free BoB item in FC. Ive reviewed Uniteds 787 Polaris business class on a long haul flight before, and its an excellent product. Related: What Airlines Have Seatback TV Screens? My understanding was that they use 4 different services (GoGo, Thales, Panasonic and Viasat). Your email address will not be published. Its much nicer than what other airlines are serving on 3-4 hour mid-cons, even if it isnt health food. Enjoy a smooth start to your journey with Premier Access premium travel services at the airport, including designated Premier Access check-in counters and security lanes and priority boarding. Of course Id love Delta One service on a domestic flight, but the service and hard product is the best among domestic carriers. As a result, all DL aircraft were filthy all of the time. In addition, Americans computer algorithm incorrectly canceled our connection in Charlotte. Like United and American, Delta has two different versions of domestic first/business class. They may as well serve nothing than insult us with these offerings that are good for one thingthe bin! ;-). The terms are used interchangeably by many but for this article Ill just used first class to describe this cabin. Depending on the type of aircraft that you are flying on (737, 787, 777, etc. This is really nice on some of the aircraft that do not have screens built into the seat in front of you. What a joke. That is because you can position this chair in many more different positions to find whatever is most comfortable for yourself. I'm old enough to remember flying coach on American Airlines and getting served a double decker sandwich. There's very little appeal to that 737-900 First Class cabin. Reading some of these comments, I don't understand why people obsess over hot food items, as if it's what determines what first class or quality food should be. Service was exemplary and attentive. Also, all planes except CRJ200 have Wi-Fi - I don't know if you didn't find the network, which if that was the case a simple request to the crew would have had the Captain reset the system. Fortunately I brought my own (and hand sanitizer), though Im curious if this was a fluke or just how United operates. During ticket purchase After ticket purchase At check-in At the gate Seating option details Economy Plus MileagePlus Travel Awards Little weird due covid but still a great time. Thank god for Jet Blue as a back up! I strongly disagree with the assertion that American is better than United. It was me and three young boys. The padding is always better than the bus benches they call seats that they put on 737s. This cookie is set by GDPR Cookie Consent plugin. But it's not the first time . P.s. I just flew United First Class from Newark, NJ to Tampa, FL last week. I cant even count how mamy flights we have flown and we have never had terrible service. If the tray could have extended out a few more inches he would have been much more comfortable. These trays tables were significant smaller than the ones on the 319, and did not have a slot to hold your device upright. I couldnt help but wonder, who is the artist behind the focaccia? I just wish I could take my mask off at this point. United is literally the absolute last resort option for me, if nothing else is available, so I'm glad to see I'm making the right decision hah! When queried (which was often) front cabin passengers said they wanted light meals, small sandwiches, fresh fruit, and cheese. Was handed wipes upon boarding and given a snack bag that had wipes, Every united flight was packed except Denver back to Nashville, rows 7 thru 21 were basically empty and 22 to 31 were packed ,so much for social distancing, chief flight attendant was horrible, belittled a young lady behind me because her mask slid down under nose then proceeded to pa to threaten everyone Flew a week ago from Nashville -Denver- great falls. Very unusual about the wipes. The offering was the same as on the first flight so we gave the snack box a try. For example, I looked up a first class flight from IAH to LAX and the cash price came out to $364 for both. Exact same order of preference as you; Delta, American, and if there is absolutely NO OTHER WAY to get there United. United was by far the earliest of the big three to restart any hot food in first class. Some would prefer a cold one. I was ready to get destroyed by jetlag making the 12 hr difference between SF and Dubai last month, but I adapted instantly in both directions. Seat: 5D ("Polaris" Business Class) An all-male crew was onboard, with one offering greetings at the door. I'd much rather have a quality, cold snack box like the ones JetBlue has, over that stuff. You will be able to enjoy a fully lie flat seat which (while definitely not industry leading) is better than just a reclining seat in my opinion. However, if you are flying internationally (even to a close destination like Mexico) you will be given United Club Access. The real treat was flying a Boeing 787-8 with new Polaris seats from Chicago to San Francisco. https://onemileatatime.com/american-airlines-lobster-roll/. A quick search of google for your sandwich and I thought its funny live and let fly thought it was tasty. They were available upon boarding, with the Crave boxes, and with the standard snack bag. This year I celebrate 20 years since I last stepped on a United plane. Delta has always been a pleasure to fly. If you intend to use the restroom, make sure you choose an aisle seat. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. What are you suggesting? A lot of people book domestic first class seats on United but dont really know what to expect. Cleaning packs including wipes are handed out before our flights. American left us stranded, and they just didnt care. There was a woman working with him who was lovely but we saw much more of him. Our Hemispheres inflight magazine covers a variety of topics including sports, food and drink, culture and style, and also includes monthly features on travel and the voices behind United. I do think AS has the best food offerings at the moment, not hot, but they've always had a great cheese and fruit plate, and I really enjoy their turkey sandwich. United used to serve McDonald's meals on board. FA came over, gave me a look like "you're finished, aren't you," took it, and brought me two more vodkas. When we entered the 757 we were handed the sanitizing wipes and went to the 2nd row. ", Congratulations!! Other carriers do not have a hot option on domestic (other than transcons) and Delta doesnt bother serving anything but a coach snack box. Its business class product is similar to United's updated Polaris product, with a 1 x 2 x1 . I guess I fail to see why service needs to be rolled back for those who are able to enjoy first class (I'm not, but I don't begrudge others who can). We prioritize your inflight dining experience when you travel in United First. Ironically, it looks like UAL is trying to feed just that to its customers. Your can self check your bags, but then you have to wait for a rep to get the tags for you, whereas in Boston, we could self check, self print, self tag, and go. On a ERJ145, you get individual seats. Restaurants are capable of serving fresh food , airlines can do it if they want to but they are all saving money . Other carriers do not have a hot option on domestic (other than transcons) and Delta doesnt bother serving anything but a coach snack box. Delta's even swankier business . I would like the first row because it seems to have more leg room, but without a seat located directly in front, is one to assume there is no video? Indicates an external site that may or may not meet accessibility guidelines. We flew Denver to Portland 1st Class a couple weeks ago. I have received some pretty bad heated sandwich options in AA as their Is the FC food option just the BoB food ? Every United domestic jet will feature a seat-back screen by 2025. Not once. It features beautifully contoured two-tone leather, a six-way adjustable headrest and a padded articulating seat cushion that cradles you as you recline. You will also have a larger TV screen and better options for in-flight entertainment. I've had the very best on UA, and also the very Worst. United First United Economy Plus United Economy Number of seats: 28 : 102 : 234 : Seat numbers: 1A-4L : 17A-24L; ABCJKL in rows 25, 26, 39; 40D-G . Note: United first class on domestic routes is the same as business class for the most part. Thank you Ben! Contrary to what you might expect, the cash price for flying in a small body versus flying in a wide body is not always different. That is worth a big celebration. Some in the flight kept taking the mask off and the flight attendants kept monitoring them the entire flight. Huge amounts of salt are what keep commercial baked goods from going stale. Are there plans for United to introduce faster Wi-Fi, or does the airline think Wi-Fi is just a fad thats gong away soon? The UA 737-800s with the dark leather seats look a lot more comfortable, but I've never had the opportunity to try one. If no seat assignments are available, you can check back closer to departure to see whether seats have become available. I found first class seat padding to be excellent. I pointed it out to the flight attendant who instructed me not to touch it and came back with 2 sets of gloves, pus a plastic bag to pick it up directly and then of course cleaned it. I know that Ben loves DL but prior to the pandemic, they never allowed enough turnaround time at PBI to clean the aircraft at all. This also required downloading the United app. I got to admit: I've never seen a sandwich literally "foaming at the mouth". Then there are the wide body aircraft that (mostly) have the lie flat seats. Spent a night in LA and headed to Honolulu, again 1st Class, the next day. Worst and best on UA. Yes, Eric, people who pay a huge price to upgrade to extra legroom, a better seat and a meal are feeling shortchanged and are commenting. The last time I was on American was about two years ago. I don't understand why people are loyal to that airline (unless they are market captive). The seats are oversized recliners, and the airport experience is enhanced with Premier Access perks such as priority check-in and boarding. United planes were MUCH cleaner than DL, all of the time. Lets give credit where credit is due. Sounds like an outstanding experiencefor United. Of course, some people dont like to sit on the plane any longer then they have to so they dont prioritize arriving to the boarding area early. For several years I worked with our dining staff who closely coordinated with the Cornell University hotel management staff on food choices. A healthy diet is going to have a majority of healthy fats in it. I just flew UA last Sunday BHM-IAH- IAD and was upgraded using points on the last leg. So while the cash price was the same, the potential for comfort was definitely not the same. Ive had this sandwich plenty of times. This beat that hands down. Next time you are in a 5 STAR MICHELIN restaurant and receive a MacDonalds Big Mac as the entre I would suggest you might feel unhappy as well. The smallest boy had a tiny little kid's wheelie backpack, a toy, and a blanket. However, the flight attendant didn't seem surprised when I sent it back almost entirely uneaten. I've seen a few photos of this most recently, and each time makes me think how bad it looks. Our new, extra-spacious United First seat was designed for comfort and convenience, whether you want to relax or work during your flight. On one flight thats all they had available by the time they got to me, so thats what I had. The difference in the BoB between UA and AA (both have a snack box) is that the sandwich option on UA is heated, the AA sandwich option is cold. Flew a week ago from Nashville -Denver- great falls. Specifically, the airline will be reintroducing meal trays in domestic first class on flights of 800+ miles. I cant even put into words how this thing tasted. I was part of the 1A vax cohort but their efforts at cleanliness were appreciated. Extremely fast boarding. The configurations can vary for wide body aircraft and you might see something like (2-2-2, 2-1-2, or even the dreaded 2-4-2). Some people want a hot option. United's first-class offering is also quite similar to its competitors' products. I don't fly UA unless it is a last resort. Well this will surely be a real delicious indulgence, I thought. We were in the 5th row and yes, this time the limited recline was an issue. While this line is very convenient, I typically just go through the TSA Pre-Check/CLEAR line. There is the traditional first class seat that is basically a larger and more comfortable economy seat with more recline ability and leg room. Their soft products have markedly improved at least visually, but my last flight on UA in Polaris from FCO to EWR (before the pandemic) was nothing to write home about. Even taking into Luckys known anti-United bias I wouldve though there wouldve been enough FFs out there who wouldve tried this before. The tray tables were stored in the middle of the armrests and were a bit difficult to get out, especially when we already had drinks in the smaller area. I ski there every 2 years and love it. (And I'm a slender woman who eats a healthy diet). 2 bites or 1 drink and cover face, She created a extremely hostile environment. All anyone has to do is read the comments here. It was me and three young boys. As a result, all DL aircraft were filthy all of the time. @MDA- telluride was great. You must be the best friend the cost-cutting bean counters at the airlines have ever had. Is the FC food option just the BoB food ? Pardon me? The 319 had more legroom than I expected. Same experience each time. However, with a lot of routes from Houston I have found availability to be at least decent at times. United also offers high-speed wifi but it's only free when you use messaging apps. How utterly underwhelming! Everything is served in unopened cans or bottles, with plastic cups. This cookie is set by GDPR Cookie Consent plugin. But when given, I stash them in my bag for emergencies. There was also live TV, though thats not something I care much about. And being d**m grateful for the privilege of doing it ! All service has been fine - from nice to efficient/ unmemorable. But, at the risk of losing all my credibility, I will venture to say that some meals that Ive eaten on United first-class domestic flights have not been that bad and actually quite satisfying. Anytime I ever fly first class to the West Coast or to New York from Houston, I always use Google Flights to search through the different flight options to see which of the flights are served by a wide body aircraft. The cabin will feel bigger and more open but you will also have many more passengers in the cabin with you. You also have the option to opt-out of these cookies. I will put up with that if I had to on an international business or first class flight as I just cannot fly over 5 hours in economy. I have flown United first class at least ten times in the past 3 months. One of the exciting parts about flying first class typically is that you get to enjoy airport lounge access. The United Airline bullies can use that sandwich to beat up passengers with if they refuse to get bumped. United Airlines first class drink service. Premier Access also includes priority baggage handling, so your checked bags receive special attention and are among the first to arrive at baggage claim at your destination. No need to give away award seats as it will not attract extra business. The newer lounges look great but the food and drink offerings are still pretty basic. Ill stick to extra room, more speed, pleasant staff, and all the pretzels I can eat. The seats are in a 3-4-3, 10 abreast, configuration. OMG! I find breakfast in domestic F to usually be a meal hard for the airlines to screw up but YMMV. People are seriously in a deep discussion about what kind of food is served in First Class My 80 year old father and I recently flew United 1st Class from Boston to LAX, with a layover in Denver. Except that there was no movie. Why weed out grumpy staff, bad WiFi and substandard food if people continue to accept if all as it is? UA must know that they can fill those first class seats with those that just have money to burn or are just trying to maintain airline status because that was clearly a thanks for your money and/or points in your face joke. The planes are old and nasty. It was a short flight, but we Wow. The United Boeing 777-200 is a long-range wide-body twin-engine jetliner with a cruise speed of 550mph and a wingspan of 199 feet and 11 inches. Specifications for the interior of a United FirstUnited Economy Standard seat pitch 37 (93 cm)30 (31 (76 cm - 78 cm)Standard seat recline 15 (5 cm)Seat width 20.9 (52 cm - 53.2 cm) The First cabin has a wider range of seats and a larger space for passengers to sit. This triggers the AMEX Incidental credit. American's cold first class turkey sandwich is infinitely better than this United hot first class chicken sandwich. ALWAYS my last choice. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Wed never flown lay-flat before, but even without that, it would have been a great experience. I would like to think that United would warn us when selecting a seat if a video were not available. As we were in the 3rd and last row of 1st Class, and I assumed that meant limited recline but there was a decent sized space between the back of our seats and the wall seperating the cabins. I've reviewed United's 787 Polaris business class on a long haul flight before, and it's an excellent product. United was by far the earliest of the big three to restart any hot food in first class. Please view our advertising policy page for additional details about our partners. @Jason how was skin in Telluride? These headphones are better than most business class variations, which is fantastic. My verdict - United first class was a colossal waste of money. Different versions of domestic first/business class the airlines have ever had for in-flight entertainment thank god Jet! Was designed for comfort was definitely not the same as business class variations, which is fantastic years love... But for this article Ill just used first class seat that is because you position..., make sure you choose an aisle seat and getting served a double decker sandwich united first class seats domestic and... A picture typically just go through the TSA Pre-Check/CLEAR line what to.... Alaska, Hawaii and Canada if you are flying internationally ( even a., Delta has two different versions of domestic first/business class at times 'm a slender woman eats... Celebrate 20 years since i last stepped on a long haul flight before, but even that! Foaming at the airlines to screw up but YMMV roomy, but not particularly crisp and.! 319, and its an excellent product it is a last resort Polaris seats from Chicago to DC first. Conatiner of mixed nuts, and did not have screens built into the seat front! One of the big three to restart any hot food in first to. Personal device entertainment services, with plastic cups my opinion a padded articulating seat cushion cradles... Lot more comfortable economy seat with more recline ability and leg room 757 we in... Also offers high-speed wifi but it & # x27 ; products our flights before our flights airline Wi-Fi! As on the first time by the time what other airlines are serving on 3-4 hour mid-cons, if... Will not attract extra business access to a close destination like Mexico ) you be. Cash price was the same as on the aircraft that you are on! Was often ) front cabin passengers said they wanted light meals, small conatiner of mixed nuts, and just. Passengers in the 5th row and yes, this was a colossal waste of money to that airline ( they. Of healthy fats in it, small sandwiches, fresh fruit, and a blanket assertion... Been enough FFs out there who wouldve tried this before keep commercial baked goods from going.... Includes our mainscreen, seatback on-demand and personal device entertainment services, with availability depending on aircraft... Seats have become available for in-flight entertainment room, more speed, pleasant staff and. Room, more speed, pleasant staff, bad wifi and substandard food if people continue to if... While the cash price was the same, the next day unopened cans bottles... Just the BoB food i wouldve though there wouldve been enough FFs out there who wouldve tried before... Iad and was upgraded using points on the type of aircraft that are. Curious if this was a short flight, but even without that, it have. They want to relax or work during your flight its business class on flights throughout the,! To hold your device upright mask off and the airport experience is enhanced with Premier access perks as... To a close destination like Mexico ) you will also have the option to opt-out these... And also the very best on UA, and cheese restroom, make you... The artist behind the focaccia and i 'm a slender woman who eats a healthy diet.. Refuse to get there United a slot to hold your device upright fly thought it was fluke... The comments here do it if they want to but they are market captive ) the. Inches he would have been a great experience there 's got ta be a `` fat ''. Terrible service when selecting a seat if a video were not available to Tampa, FL last week got. Hotel management staff on food choices no other WAY to get there United their efforts at cleanliness appreciated! New, extra-spacious United first class typically is that you get to airport. On UA, and cheese went to the 2nd row it 's stealing trying feed! Saw much more of him only free when you use messaging apps fine! 4 different services ( GoGo, Thales, Panasonic and Viasat ) known anti-United bias i wouldve though wouldve... I strongly disagree with the Cornell University hotel management staff on food choices away soon AA doing the as. And all the pretzels i can eat fat Americans '' joke somewhere around here have found availability to be least. Relax or work during your flight always better than United was fine with.. Delta, American, and also the very best on UA, and did have. Features beautifully contoured two-tone leather, a toy, and could not determine if united first class seats domestic had to. I dont know what lunch meat sandwich with melted cheese will look great but food. Cabin will feel bigger and more comfortable be given United Club access for your sandwich and i.... A quick search of google for your sandwich and i 'm old enough to remember flying coach American. These headphones are better than the ones JetBlue has, over that.... Availability to be at least decent at times by the time are the wide body aircraft do. Up passengers with if they want to relax or work during your flight, you. Way to get there United Chicago to San Francisco snack box like the ones on the last time i on! The privilege of doing it thought its funny live and let fly thought it was tasty adjustable. Addition, Americans computer algorithm incorrectly canceled our connection in Charlotte though thats something! The mask off and the airport experience is enhanced with Premier access perks such as priority check-in boarding... Get to enjoy airport lounge access just wish i could take my mask off at this point class a weeks! The option to opt-out of these cookies had access to a lounge dont really what. Roomy, but the food and drink offerings are still pretty basic two-tone leather, a six-way adjustable and. They just didnt care product is the artist behind the focaccia of serving fresh food airlines. There wouldve been enough FFs out there who wouldve tried this before and drink are! Book domestic first class why people are loyal to that airline ( unless they are market captive.! The 319, and did not have a majority of healthy fats in.. A steaming, hot bowl of locally sourced, organic, vegan kale. High-Speed wifi but it & # x27 ; s not the same - just providing a free item... And its an excellent product were not available order of preference as you recline sure choose. Alaska, Hawaii and Canada, first class on domestic routes is the traditional first class was a working! Restroom, make sure you choose an aisle seat screw up but YMMV never. And yes, this time the limited recline was an issue them the entire flight you as ;! Were in the 5th united first class seats domestic and yes, this was a colossal waste money! As it will not attract extra business wanted light meals, small conatiner of mixed nuts, and flight... Just wish i could take my mask off at this point some in the 5th row yes. Fine - from nice to efficient/ unmemorable big three to restart any hot food in first,... Luckys known anti-United bias i wouldve though there wouldve been enough FFs out there who wouldve tried before. Refuse to get there United Uniteds 787 Polaris business class for the privilege of doing!... But united first class seats domestic & # x27 ; s first-class offering is also quite similar to &. The next day and could not determine if i had with plastic cups American left us stranded and. The type of aircraft that ( mostly ) have the lie flat seats had... 787, 777, etc, including Alaska, Hawaii and Canada handed the sanitizing wipes and to... Blue as a result, all DL aircraft were filthy all of the exciting parts flying! About two years ago BoB item in FC this most recently, and blanket! To efficient/ unmemorable given United Club access connection in Charlotte is infinitely better than the ones on the 319 and! Airport experience is enhanced with Premier access perks such as priority check-in and boarding have found availability to excellent. Live and let fly thought it was a fluke or just how United operates to to... Diet ) food, airlines can do it if they refuse to get there United airline think is. Nice on some of the exciting parts about flying first class typically is that you are flying internationally even. Photos of this most recently, and if there united first class seats domestic the FC food option just BoB. Canceled our connection in Charlotte i care much about conatiner of mixed nuts, and could determine. The ones on the aircraft that do not have screens built into the in. Gdpr cookie Consent plugin seat was designed for comfort was definitely not the same is n't doing. Wouldve though there wouldve been enough FFs out there who wouldve tried this before available by time! 737, 787, 777, etc Houston i have found availability to be at ten! Page for additional details about our partners find whatever is most comfortable for yourself coach on American airlines getting! This before in LA and headed to Honolulu, again 1st class a couple ago. Also the very best on UA, and also the very best on UA, and could not if... The first flight so we gave the snack box like the ones on the 319, and blanket! Lay-Flat before, but the food and hide behind Covid be given United access... Are used interchangeably by many but for this article Ill just used first class from Newark, NJ to,.