I have been trying to reach a person for MONTHS. Pre-Democrats: I got my checks and could always reach someone. There will be a delay considering the number of applications that are being processed. I have done Everything required of vec. Every time they tell me to call another number. I moved from Virginia to Florida had updated my mailing address and have received mail from VEC at this address. I can understand your situation. I give up now after so much effort today. Meanwhile, several Virginians have also reported issues with filing continued weekly claims on the Gov2Go website. Hours: Monday through Friday, I was told I need to get in contact with someone at VA Unemployment office and have them cancel my claim using either a HUB or IBWI remark. This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. How do I get through to a live representive??? No one live answers. Be patient and you will get through to someone that can help you. 8:00 a.m. to 8:00 p.m. Please try finding answers online since there might be limited phone support due to the shortage of staffing. Your system is broken!!! I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. Id like to have someone cancel my unemployment claim and use the HUB remark to communicate this to NJ. I have to move soon and am missing almost $1500 and I have no idea what to do! I received a letter stating I am eligible for unemployment. I was working in VA but due to Covid I lost my job and was homeless had to move back to my hometown CA where Ive been applying for edd in but CA didnt tell me I needed to file in VA UNTIL THE 5th time I applied its been over a year dealing with CA but since CA told me to contact VA I havent been able to . Never miss a deadline again! 8:00 a.m. to 6:00 p.m. Both applications will then be cased together for review and approval. Date 3/28/2021. I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. When would off-peak hours start, Ive been trying to get any action since jun 8th,,6 weeks with nothing, says there is an issue with my claimWhat issue?? Contact Permission. I got my monetary letter and pin and I also put in 3weeks of claims. 8:00 a.m. to 9:00 p.m. The only option is online chat at vec.Virginia.gov/benefits-path This is directly from talking with 2 live people who said they couldnt help with why payments stopped, Cant get any help since July 2020. I was claiming in DC but after filling for an extension and waiting 11 weeks they told me I am ineligible because I did a tiny bit of work in VA and should claim there. I understand you have more claims filed like in a 6 yr period and are trying to catch up. How can I reach a live representative on the phone? VEC really needs to evaluate how they run things and hire more, better qualified people. I have mailed paperwork and still havent heard anything. Jeff, The only thing I need is my pin as I have not received that or the 1099-G form in the mail to file my taxes and time is running out plus the website has nothing. If I dont hear from someone soon Im going to file a federal complaint. You and your tenant will be notified via email if you completed your landlord application online. Just a suggestion. I was approved for unemployment, received the letter & pin and have made claims but have not received anything. Discover which options are the fastest to get your customer service issues resolved.. Hours:Monday through Friday, Hours: Monday through Friday, He has zero income and were about to lose our home. I attempted to file the week following. Ive been trying since March 1st! I need help!! I can understand your frustration. Discover which options are the fastest to get your customer service issues resolved.. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. Both 1 (866) 835-6058 and Am I disqualified for claims if Im unable to work and who can I speak with to fix the problem. This is an agency that is wasting taxpayer money but not offering benefits to those that paid into it for decades. No response to texts, letters, live chats, . I hear the frustration in the system from each of the reps I talk to even though they are lovely, the process of the VEC seems completely broken and the reps have no power to correct mistakes or actually help callers. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363. Please try finding answers online, on the departments website. I cant access it in the gov2go web site Bc I thought it was a pin I had created originally on the other website. I am a single parent and have always held a job and provided for my family with no help from the government. Contact Information McLean, VA 22102-3811 Visit Website (703) 854-9821 Customer Reviews Read Reviews Customer Complaints 1,983 complaints closed in last 3 years 408 complaints closed in last. 877-294-6380 First time I got the entire way through and I was hung on. The user name and password are correct but the log in button does not take it. How are we to get help if we cant get anyone on the line. This is ridiculous. I went over and closed the claim in DC. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. It seems like a way just to slow down payout money to people, this shouldnt be dragging on for three months. They refuse to answer email and the 1800 number is a non working number, meaning its just a recording. There should be an option to reset it online. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. Extra $300 Unemployment Benefits In Virginia: When Can You Expect The Payment? I made a mistake on my weekly claim and I need to talk to a live person. I filed my unemployment claim in Aug 10 2020 and cannot get any help with why it is taking so long. Even if it is frustrating to wait so long, please be polite to the person you get connected to. Taking a 3 day holiday during a pandemic.HOW DO I GET THIS pin GIVE ME A LIVE PERSON. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! If out of work and benefits seekers are doing all the right things to file why should we be penalized for the many known issues and failings of the current VEC system. Apply for VA health care, find out how to access services, and manage your health and benefits online. Please go to the VEC website https://www.vec.virginia.gov/unemployed to request these services. Theres got to be a way to reach a representative by phone somehow. Please consider the option of visiting an office in the vicinity. Mar 09 2021. Received a letter to notify them of how much I made. I have not received help since July 2020. Get started today. I'm literally in tears because I'm told there is no way to fix it. hello, answer my email please im getting frustrated here. Do you know what the best way to follow up? ET. I was approved for the PEUC 2021 in late March and began filing my weekly claims, I was able to file for weeks at a time until my B.Y.E. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). I applied in December and havent got a dime, nor have I been able to talk to alive person. allow RRP funds to be directly deposited, resulting in a much faster process than the previous system. Please call during off-peak hours for a better response. If I lose my house over this I WILL mass tort sue. Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. If you have a unit number/letter, for "Address line 2," enter ONLY the number and/or letter. The nearest one is in woodbridge and thata over 30miles away. Called to check status and had issues so I called again well tried 2 days in a row finally talked to someone again she said she fixed it. Now, I havent gotten a check in 4 months, only got a few prior. Please check. According to a customer service representative, the failure is a known systemwide error that is being worked on. Your best options are to Incompetent, still!!! Is there somewhere online that I can retrieve and print those forms, to retrieve benefit weeks since February? If you need assistance, please feel free to email us at gov2go-support@egov.com . Some localities have further restrictions; check with your county. Thanks. There are no longer funds available through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (P.L. What do you do then? Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. They will call you back within a week. That would be directly linked to our social. 600 East Main Street, Suite 300 HUGE ISSUE THAT COST ME $1800. I have the correct # now but of course cant get through to anyone to reset it. I had all my documentation from my doctor and so did H.R from my past job! We may have to go to court, I assume is next step? VEC, get your sh!t together already!!! People depend on benefits when let go. Seriously what am I supposed to do? ET, 800-419-1473 What is going on? I havent received my extra 300.00 weekly and I dont know why. West Virginia State Holidays This service will remind you when West Virginia state offices are closed for a holiday. I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. Please check on the website for help. Call 1-800-961-8423 if you need assistance. Need help, Trying to log in to Gov2Go to complete tenant application for rental assistance but I cant log in. I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . Obviously cant get through to anyone over the phone and Ive scoured the internet to no avail. Go to the Gov2Go website (web.getgov2go.com) or download the Gov2Go phone app (scroll down to "Get Started" on getgov2go.com). If your application was completed over the phone, you will receive a phone call from the RRP Support Center. Jeff, do you know anything about Gov2go. I cannot log into my gov2gov app bc I forgot my password. Need Duplicate case file deleted. There are thousands in the same boat. What do you think I should do if the Unemployment Office is inundated with pending requests? It's our job to connect people, technology and government. I made a appointment with VEC over the phone and never got a call. This is completely unacceptable and the system is absolutely broken and the only people that benefits seekers can talk to are not able to help and can only tell seekers to keep waiting. How exactly is posting angry complaints and sob stories about needing money and publicly sharing your sensitive information on a secondary non unemployment related website going to help? I tried calling the office but havent been able to talk to anyone. SIGNIN.EMAIL. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? I have tried calling for 2 weeks to request my PIN because my bank account has changed. Hello my name is Donmonique, and I have been on pua for quite a while now up until April 7th which was my 27th week , and I didnt receive my payment for that week, however yet again this week I also didnt receive my normal pay. Please allow one week before calling to check on the status of your payment. ET, 877-345-8179 I never got a pin number either. How am I supposed to solve this problem if I cant get ahold of anyone. The lease, the ledger, and a Virginia W-9. 117-2) for rental assistance through the Virginia Rent Relief program. 1 (866) 832-2363, and they tell me to call one of the other two numbers. Cant confirm digital identity?!?!?!?? Ive gotten the call back later recording every single time. Whoever is supposed to make sure these things work needs to do their job and fast otherwise dont bother making an app just make sure the original website works regardless. email and/or phone number) so tenants will be notified to complete their portion of the application. I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. Hours:Monday through Friday, Please check the status online. Looks like someone has to update the system. It seems to be unable to verify ID since its launch in November and even the reps are at wits in about it. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. We offertranslator services in nearly 200 languages. The .gov means its official. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. Been trying to reach someone for two weeks now! It was like this before Biden!! Same thing with me. Unemployment Adjudication and Fact Finding Mechanism. To Anonymously Report Unemployment Insurance Fraud to the VEC dial 1-800-782-4001. And now I cant even file my PUA weekly claims. ET, 800-733-8387 Does the VEC expect me to take time from my new job to jump through hoops to try to get the VEC to process my benefits during the time I am out of work? Tried calling to get a live rep on the phone but all Im getting is the automated service! The Gov2Go Weekly Claims function for PUA is now available. Please try resetting it online. I will have a job before I get benefits at this point. 8:00 a.m. to 7:00 p.m. I applied for benefits over a week ago and still havent gotten my pinhow am I supposed to file the continuation stuff required if I dont have my pin? Although I changed it online the payments are being rejected this is so frustrating. After over 15 times tried, it worked when the color of the item bar turned to green. Login - Way2Go Website. I have called the 1800 number for the VEC..its a non working number. I was just informed that there is a technical error and that it is being worked on. Call the Fredericksburg Virginia Office and leave a detailed voicemail. What a joke. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. This is a James Alexander JNP enterprise Im looking for employees we are an HVAC/electrical company if you have any employees looking for employment please do not hesitate to contact me ASAP 757-274-3148 it is Wednesday afternoon the 26th 11:13 AM. Im starting to think I was just scammed It didnt ask me any other information just my SSN and banking. Ive been told to remit a payment asap. I keep getting told by others that they have tried contacting me multiple times with no luck, however the only time I have spoken to VEC is when o called them 1st or got help from the senators office. Thank you. Keep getting the runaround! Ive tried to call & cannot get through. Of the app it would be beneficial if we could upload documents to ui. What should I do now??? I have tried contacting the unemployment office because they said I dont have a work in Virginia order. It might be tough to find a live agent. Employment and Wage Data. How do I get it back?? So I received a letter from VEC instructing me to call them at a particular number.Once I enter my SSN and push on 1 system goes into a loop and keeps asking me to push 1 again. Please tell me and others how we can get to someone that can actually help us. To SMS text from USA: 1-312-248-7098 (message and data rates may apply). Data Sources. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Please continue chasing the office/check your status online at regular intervals. I had to cash out my 401K just to pay bills. Please help. Hello,I applied for vec and a letter was mailed to my address I dont know who picked it up and I have been trying to call any representative to respond to this for me I need them to re ship the card and pin to my address. Let them know why you really missed it. You are a BOT..just tell the people the truth on how much of a scam this is and people are being lied to and wont receive THEIR benefits. I am wondering why i have not received any benefits My effective date was 08/12/20 i have I logged into my unemployment account & found the form but it asked me for a pin I never received. Can you tell me what to do? You can try any of the methods below to contact Gov2Go. ET, 800-535-1117 Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. So I understand you say be patient but that ship has sailed. I have 2 kids and losing everything I have car house life.. and my gov dose not care!!! 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