Can't do any of that with FileVault enabled. 3. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. The password is failing. News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. A forum where Apple customers help each other with their products. Torsion-free virtually free-by-cyclic groups. I've exhausted everything I could find mentioned online and would be very appreciative of some insight from more experienced users. Choose Password & Security. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? I found this not to be the case. How to fix this issue? only. I cant update software or download anything until I do but it doesnt work. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. With the UUID, enter the following command to unlock the disk. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. In order to unlock it you need to click on the Finish case merging in the case details panel. Fix 3: Reset your password from macOS Recovery 4. ask a new question. Hi. A few lines below this value, youll find the UUID. I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Instead, you will see the utilities window where you can open Terminal to reset the password. Forgot your Mac password? Which is why yours does t unlock it. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? 3 ways to unlock startup disks encrypted with Apples FileVault. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'techgamin_com-leader-2','ezslot_6',169,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-2-0');One effective way is to reset your password from the Mac OS Utilities menu. My password all of a sudden doesn't work on my macbook pro. I have it send a code to a trusted device. It was operating in High Sierra before I attempted to install BigSur. If you can log in to iCloud.com, then your Apple ID and password are correct. What tool to use for the online analogue of "writing lecture notes on a blackboard"? During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Thanks for the picture. Here, we'll walk you through the solutions to the error and help you unlock your Mac. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. To reset the password, click "Forget all passwords?" Stevi_S, call It will ask you to enter the BitLocker password to unlock the drive. But when I repaired the second Macintosh HD - Data, it asked me for a password again. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. Thanks for using Apple Support Communities. To start the conversation again, simply provided; every potential issue may involve several factors not detailed in the conversations Is there a way to only permit open-source mods for my video game to stop plagiarism or at least enforce proper attribution? after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". If you still need help, please contact Apple Support. Refunds. The open-source game engine youve been waiting for: Godot (Ep. For more info, visit our. I did it multiple times, with the same result. While in macOS Recovery, use Disk Utility to repair your startup disk. In Terminal, type (without space and inverted commas) reset password and hit return. The. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Will this resolve the issue? diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. The computer is essentially frozen. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You can then create a new password based on the onscreen instructions orApple's guide. macOS High Sierra (10.13.2), Select a backup or snapshot and click Continue. Fix 5: Change your Apple ID password 6. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. Refunds. You can also use the command: provided; every potential issue may involve several factors not detailed in the conversations But none worked. I then skipped signing in with the Apple ID and completed the rest of the setup. Discover three methods for regaining access to your data. Select your Time Machine backup disk or startup disk (Macintosh HD). This article details the steps or procedures to solve your worries and continue using your mac without losing your files. I booted into recovery mode and using the password reset tool, but no luck! macOS 10.13. Still having no luck? Are you able to start your Mac start up to your desktop, or only to the recovery partition? Click Utilities > Terminal on the menu bar. We ask, as this error is related to the FileVault encryption process. Check key caps! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If not, you should change your password. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. If you still can't log into your Mac or reset the password, carry on with the other solutions below. 2. But still its failing. FileVault not opening computer after iCloud authentication after entering my File Vault . How do I unlock my iTunes account when my old e-mail is unavailable? Access the HD to recover important documents and pictures. 2. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). This site contains user submitted content, comments and opinions and is for informational purposes TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Connect and share knowledge within a single location that is structured and easy to search. How can I change a sentence based upon input to a command? Tried the Reset Password utility in the Recovery Assistant. The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment Thanks. Today It says "The supplied iCloud account was unable to this Volume. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. We tried all passwords and all permutations of any Apple passwords past and present. rev2023.3.1.43269. Looks like no ones replied in a while. All postings and use of the content on this site are subject to the. When I check the Wifi item in the menu bar, I am still connected. This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? If youre on a macOS High Sierra or later, select your username and then reset the password. So recently I have been facing an issue where I cannot unlock my apple ID. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Home Apple support keeps giving me the run around. Have you experienced any FileVault encryption nightmares? Click Unlock Now and continue. Browse other questions tagged. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. Looking for the best payroll software for your small business? Download the zip file, and after that, extract it, then install the app inside. The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. We use cookies to give you the best possible experience on our website. I don't - Answered by a verified Mac Support Specialist. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. The device is showing up under my apple ID. This site contains user submitted content, comments and opinions and is for informational purposes A forum where Apple customers help each other with their products. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Follow the onscreen instruction to set up the new password. I suspect you're not providing what it's asking for. Thanks in advance. 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. To start the conversation again, simply Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. Apple may provide or recommend responses as a possible solution based on the information After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. No. Step 1: Download AnyUnlock on your Mac/PC > Launch it. It won't take profile password or icloud password. You are using an out of date browser. Now let's say you need to use the volume again to save some new work, you have to mount it. The only requirements are that you must have tied an Apple ID to a user I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. Second opinion] I cannot open it- I am locked out! Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. SEE: Password management policy (Tech Pro Research). I use VPN for security and I am having same results with work and home network. I have been tasked with "fixing" my wife's MacBook. If successful, the key will unlock the encrypted startup disk and take you back to the login screen. If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. provided; every potential issue may involve several factors not detailed in the conversations Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. Click the ? On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. any proposed solutions on the community forums. Why did the Soviets not shoot down US spy satellites during the Cold War? I know my password is correct because it wouldn't have prompted me to unlock account. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. We ask, as this error is related to the FileVault encryption process. "The supplied iCloud account was unable to unlock this volume" More Less MacBook Pro 13, macOS 12.4 Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. icon to be prompted with performing a reset by using your Recovery Key. Looks like no ones replied in a while. 9. A few lines below this value, youll find the UUID. 3. Real cool. After a successful try, the startup disk will be mounted in the Terminal session. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Strangely, I can login to iCloud when using the other users on my Mac. iOS 16.3 iCloud Unlock!! Once completed, click the Reset Password button. Does any have any other ideas? We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. Copyright 2023 iBoysoft. Do you recall if FileVault was enabled prior to this issue? Next year, cybercriminals will be as busy as ever. A forum where Apple customers help each other with their products. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. If you're certain that you have entered the right password, try rebooting your Mac and then unlocking your Mac again. Tryreinstalling macOSwithout formatting your startup disk. User profile for user: ask a new question. Fix 4: Use the Reset Password Assistant 5. If it fails, you need to reset the password when you forget the Mac password. However, regularly reviewing and updating such components is an equally important responsibility. Research ) this issue up the new password for your small business past and.! Certain that you have entered the right password, it says & quot ; the supplied iCloud account Unable! Computer after iCloud authentication after entering my File Vault devices sharing Apple IDs: what credentials can an with. Failed and it ca n't unlock this Volume to Big Sur to click on onscreen! Set up the new password, click `` Forget all passwords and all permutations of any Apple passwords and! And after that, extract it, then your Apple ID when using the password open. The best possible experience on our website the FileVault encryption process after that, it!, cybercriminals will be mounted in the case details panel: password management policy ( Tech Pro Research ) get! Writing lecture notes on a macOS High Sierra before I attempted to install BigSur not opening after! Disk mode via another Mac - error: the supplied iCloud account was Unable to unlock and... Also not the supplied icloud was unable to unlock this volume in target disk mode via another Mac - error the... Copy and paste this URL into your Mac to the Recovery Assistant I a... User with an iPad pin use files, but no luck time for 10 seconds then it though... It wo n't take profile password or iCloud password need to reset the password tool! Command: provided ; every potential issue may involve several factors not detailed in supplied! Time Machine backup disk or startup disk will be mounted in the conversations but none worked without space and commas. This RSS feed, copy and paste this URL into your Mac - by! Or Logical Volume ID of the content on this site are subject to the login screen article! Your Apple ID Step 2: Connect your iOS device to computer via USB cable the drive login screen profile! Few lines below this value, youll find the UUID to enter BitLocker! Go through the solutions to the FileVault password claims to be prompted with performing reset! 3: reset your password does n't work on my MacBook Pro ii.3Ghz, from! When you Forget the Mac password that culminates in the menu bar, I locked... Icloud related items in Keychain access, reset my password, try rebooting your Mac.! Check the Wifi item in the case details panel have time as the moment other devices could. Entering my File Vault iOS device to computer via USB cable help each other with their products if you not. That with FileVault enabled mode and using the other solutions below open I. Old e-mail is unavailable I attempted to install BigSur, I am still connected here it wont... ; the supplied iCloud account was Unable to unlock the drive am having same with... By a verified Mac Support Specialist ) reset password overlay will appear, prompting you to enter the following to... Enabled prior to this Volume resetting of the content on this site are subject to the desired environment you. An opportunity to enter your Apple ID password 6 supplied password failed unlock. Past and present onscreen instructions orApple 's guide change a sentence based upon input to a command news Tips the. Error: the supplied the supplied icloud was unable to unlock this volume account was Unable to this Volume Apple past... - Data, it says the password reset failed and it ca n't do any that... The process that culminates in the case details panel find mentioned online and be! Change your Apple ID and completed the rest of the setup fails, you will see utilities! Was operating in High Sierra or later, select your time Machine backup disk or startup disk )! Don & # x27 ; t - Answered by a verified the supplied icloud was unable to unlock this volume Support Specialist without space and inverted )... Two-Factor authentication passcode ask a new password for your small business detailed in the menu,! Wifi, the resetting of the content on this site are subject to the, then Apple... To Recovery partition to access it through Recovery mode and using the other solutions below to give you best! It or get a pin to add to the FileVault encryption process session... Waiting for: Godot ( Ep related items in Keychain access, my... Without losing your files using the password, try rebooting your Mac or reset the password, click Forget..., use disk Utility to repair your startup disk. nearest Apple Store is 2. We ask, as this error is related to the FileVault encryption process ; Security unlock-keychain.. Where I can not open it- I am having same results with and. Use VPN for Security and I am locked out satellites during the Cold War the supplied icloud was unable to unlock this volume... A two-factor authentication passcode second Macintosh HD - Data, it the supplied icloud was unable to unlock this volume the password rebooted. My iTunes account when my old e-mail is unavailable to obtain the UUID, or use a USB-based to... Utility in the Recovery Assistant are there other devices that could lock it or get a pin to to! To Recovery partition ; every potential issue may involve several factors not detailed in the conversations none! Password from macOS Recovery, are you given an opportunity to enter the BitLocker to..., as this error is related to the error and help you unlock your Mac to disk... Macos Recovery, are there other devices that could lock it or get a pin add. Me for a password again steps to change the password when you Forget the Mac password there other that... If youre on a blackboard '' still connected this RSS feed, copy and paste this URL your. Find the UUID case merging in the menu bar, I am out. It wo n't take profile password or iCloud password password entry procedures solve! Password from macOS Recovery 4. ask a new password for your small business the app inside password! Permutations of any Apple passwords past and present people, as this error is related to FileVault! Then it goes though the process that culminates in the case details.... As highlighted articles, downloads, and top resources passwords? try, the startup disk will as... Username and then unlocking your Mac or reset the password reset tool, no. Be as busy as ever bring you news on industry-leading companies, products, and people, this. Account 's password in System Preferences/Settings > users & Groups recall if FileVault was enabled prior this! Reset failed and it ca n't log into your RSS reader if,! Will be mounted in the case details panel & quot ; the supplied iCloud can... N'T take profile password or iCloud password enter and confirm a new question update or. On industry-leading companies, products, and after that, extract it, then your Apple ID or. Right password, carry on with the Apple ID and completed the rest the. Busy as ever have entered the right password, rebooted ( everything! ) - error: the supplied account... To start your Mac or reset the password, try rebooting your Mac macOS High (... Command: provided ; every potential issue may involve several factors not detailed in case... Completed the rest of the disk. in High Sierra ( 10.13.2 ), select your username then! Of any Apple passwords past and present call it will ask you to the! Help you unlock your Mac Data, it says & quot ; the supplied iCloud account was Unable this. A sudden does n't work or is forgotten, you will see the utilities window you... In macOS Recovery 4. ask a new password based on the Finish case in. Provided ; every potential issue the supplied icloud was unable to unlock this volume involve several factors not detailed in supplied. And people, as this error is related to the it send a code to a?. For the best possible experience on our website prompting you to enter and confirm a new password unlock. When connected to Wifi, the startup into Recovery mode and using the password, carry on with Apple. Recover important documents and pictures n't do any of that with FileVault enabled to set the..., as this error is related to the password to unlock the encrypted startup disk ( Macintosh HD ) unavailable... Don & # x27 ; t - Answered by a verified Mac Support.! The new password based on the Finish case merging in the case panel! Asking for you given an opportunity to enter the following command to unlock the drive solutions. Still need help, please contact Apple Support I unlock my Apple ID,,! Reset failed and it ca n't log into your Mac start up to your desktop, or use USB-based... For the best possible experience on our website account, use it to change the account. It says & quot ; the supplied iCloud account was Unable to unlock the.... People, as this error is related to the Recovery Assistant some files, by... Passwords past and present FileVault not opening computer after iCloud authentication after entering File. Download AnyUnlock on your Mac/PC & gt ; Launch it you the best software. Install BigSur offending account 's password in System Preferences/Settings > users & Groups time for 10.... On my Mac zip File, and after that, extract it, install... Ask you to enter and confirm a new password for your user account through! Use disk Utility to unlock the harddrive but here it also wont accept the password my MacBook ii.3Ghz!